These terms form the agreement between you and M99M. By registering an account, placing a bet or using any part of this site you accept them in full. Please read them carefully and do not use the service if you do not agree.

1. Eligibility

• You must be of legal gambling age in your jurisdiction and have full legal capacity to enter into this agreement.
• You must not be resident in a territory where online gambling is prohibited. It is your responsibility to know the law that applies to you.
• Employees of M99M and their immediate family may not hold player accounts.

2. Your account

• One person may hold one account only. Duplicate accounts may be closed and any balance forfeited.
• The details you register must be true, complete and your own. The bank account used for withdrawals must be in the same name as your M99M profile.
• You are responsible for keeping your password confidential and for all activity on your account. M99M staff will never ask you for your password.
• Notify us immediately if you believe your account has been accessed without your permission.

3. Verification

We may ask you at any time to verify your identity, age, address or ownership of a payment method. We may suspend an account and withhold a withdrawal until verification is complete. Accounts that fail verification may be closed.

4. Deposits and withdrawals

• Deposits must come from a payment method held in your own name. Third-party payments are not accepted.
• Withdrawals are paid only to a bank account matching the name on your account.
• Funds in a game provider's wallet must be transferred back to your main wallet before they can be withdrawn.
• We may apply minimum and maximum limits to deposits and withdrawals, and processing times vary by method.
• Your account is not a bank account. It does not earn interest and must not be used to transfer money to other people.

5. Bonuses and promotions

• Every bonus carries its own terms, including a turnover requirement that must be met before an associated withdrawal can be made.
• Specific promotion terms take precedence over these general terms where they conflict.
• Bonus abuse — including duplicate accounts, collusion, arbitrage or deliberately low-risk betting purely to clear turnover — may result in the bonus and any winnings from it being voided.
• We may amend or withdraw a promotion at any time.

6. Rules of play

• All bets are governed by the rules of the game provider concerned.
• A bet is accepted once it is confirmed by the provider and cannot be cancelled by you afterwards.
• Where a technical fault, disconnection or obvious error affects a game round, we and the provider may void the affected bets and return the stakes.
• Any malfunction voids all pays and plays for the round concerned.

7. Prohibited conduct

You must not use the service for money laundering or any unlawful purpose, collude with other players, use bots or automated systems, exploit a fault in a game, or attempt to interfere with the operation of the site. We may suspend or close an account, void bets and withhold funds where we reasonably suspect any of this, and we may report it to the relevant authorities.

8. Dormant accounts

An account with no login or transaction activity for an extended period may be marked dormant. We will attempt to contact you using the details on your account before taking any further action.

9. Closing your account

You may close your account at any time by contacting support. Any confirmed balance, less amounts subject to an unmet bonus requirement or an ongoing investigation, will be returned to you. We may close an account by giving you notice, and immediately where these terms have been breached.

10. Liability

The service is provided on an "as is" basis. We are not liable for losses arising from your use of the service beyond the amount held in your account, nor for interruptions caused by events outside our reasonable control, including network failures and the unavailability of a third-party game provider.

11. Complaints

If something goes wrong, contact our support team through live chat first. Most issues are resolved at that stage. Please include your username and the date and time of the transaction concerned.

12. Changes to these terms

We may amend these terms from time to time. The version published on this page is the one that applies. Continuing to use the service after a change means you accept the amended terms.

Please also read our Privacy Policy and our Responsible Gaming page, which form part of this agreement.